🛡️ Our Commitment to Safe Play

re555 Responsible Gaming Guidelines

re555 believes that a truly enjoyable experience is only possible when play is completely safe and in control — your protection is our highest priority.

Why Is Responsible Gaming Important?


Online casino and betting can be a great form of entertainment, but if left unchecked it can have a negative impact on personal and family life. re555 always wants our users to play with enjoyment, but with full awareness.

Responsible gaming means setting your own budget and staying within it, not treating play as a source of income, and seeking help when needed. The re555 platform has all the tools to give you a safe and controlled playing experience.

Remember — play is always for entertainment. Never play to solve financial problems or chase losses. Your mental health and your family's wellbeing come first.

21+

re555 is for people aged 21 and above only. Registration by anyone under age is strictly prohibited. We are strict about age verification.

Our Protection Tools


Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. A request to raise the limit takes effect after 24 hours, but lowering it takes effect immediately.

Time-Out Break

If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account. Once the break ends, your account will be reactivated automatically.

Self-Exclusion

If you need a longer break, choose self-exclusion. Once activated, your account will be completely closed for the specified period (6 months or more). This time limit cannot be shortened after activation.

Set a Bet Limit

Limit the maximum amount you place on each bet. This feature helps make your session last longer and more enjoyable, and reduces the chance of large losses.

Gaming History Review

Log in to your account at any time to view your deposit, withdrawal, and betting history. Stay aware of your spending patterns and reset your limits if needed.

Support Team

For any question or concern, our 24/7 Bengali live chat support team is ready. Connect directly to activate responsible gaming tools or get help with your account.

Warning Signs of Problem Gambling


If any of the signs below appear in your behaviour, please seek help. These are not signs of weakness — they are signs of awareness.

  • Playing repeatedly to try to recover lost money
  • Playing beyond your budget by borrowing or using savings
  • Feeling restless or anxious when not playing
  • Hiding your playing from family or friends
  • Losing focus on work, studies, or family responsibilities
  • A tendency to keep playing longer than intended
  • Feeling emotionally broken or angry after a loss

Ask Yourself

If your answer to any of the questions below is "Yes", take a break and contact us if needed.

  • Have I spent more than my set budget in the past week?
  • Has playing disrupted my daily activities?
  • Have I taken money from family to play?
  • Do I stay in a low mood for a long time after a loss?
  • Do I want to stop but find I cannot?

If your answer to any of the questions above is "Yes", please contact us via live chat or email us at [email protected].

How to Set Limits


01

Log In to Your Account

Log in to your re555 account and go to the "Account Settings" section.

02

Select "Responsible Gaming"

Click the "Responsible Gaming" option in the menu.

03

Set Your Preferred Limits

Choose a deposit, bet, or session limit and set the amount or time.

04

Confirm

Click the "Save" button and the limit will take effect immediately.

If you have trouble activating a tool, contact us via live chat or at [email protected].

21+ Age Verification and Child Protection


re555 strictly prohibits participation by anyone under 21. Age is verified at registration and proof of identity may be requested in cases of doubt.

If there are minors in your home, use a password or screen lock on your device. Never share your account password with anyone else.

  • Age verification is mandatory at registration
  • We reserve the right to suspend suspicious accounts
  • Using parental control software is recommended
  • Use your account yourself only — do not share it

Advice for Parents

Take the following steps to keep minors away from online gambling:

  • Install child protection software on your device
  • Keep adult content filters turned on in your browser
  • Educate your children about online safety
  • Keep the re555 app or website logged out

Healthy Gaming Habits


Stick to a Time Limit

Decide how long you will play before each session and keep to that limit. Avoid playing for extended periods.

Set Your Budget in Advance

Only spend money that you can afford to lose without it affecting your daily life. Never use savings or borrowed money.

See It as Entertainment

Always treat playing as a form of entertainment — not a way to earn income. Winning is not guaranteed, so be mentally prepared.

Do Not Chase Losses

Placing more bets to try to recover lost money is a dangerous cycle. If you lose, accept it and take a break.

Be Open with Your Family

Hiding your playing habits from your family makes problems worse. Talk to someone you trust and seek support.

Keep Balance in Your Life

Balance play with your hobbies, family, and work — the other parts of your life. Playing should not be the centre of your life.

Need Help?


You are not alone. In any situation, the re555 support team and the contact channels below are here for you.

Live Chat Support

re555's Bengali live chat is active 24/7. Chat with us now to activate responsible gaming tools or to share any concern.

Email Support

To request self-exclusion or account closure, email us at [email protected]. We will respond promptly.

FAQs

Visit our FAQ page for answers to common questions about responsible gaming — detailed information is available there.

Questions About Responsible Gaming


Log in to your account and go to "Account Settings" > "Responsible Gaming". From there you can set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately, but a request to raise it applies after 24 hours.

It is not possible to reactivate your account before the set self-exclusion period ends. Once the period is over, you will need to contact our support team and go through a cooling-off period to regain access.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion is a longer-term decision — a minimum of 6 months — that requires a manual review before it can be lifted at the end of the period.

No. re555 is for people aged 21 and above only. Age is verified at registration, and proof of identity may be requested in any case where there is doubt. Accounts belonging to underage users are closed immediately.

Talk to them with empathy and encourage them to seek professional help. On behalf of re555, if a third party requests self-exclusion on someone's behalf, we will assist. Contact us directly at [email protected].

Yes, completely free. Deposit limits, bet limits, time-out, self-exclusion — all tools are freely available to every re555 user. Using these tools does not cancel any benefits or bonuses.

Enjoy re555's Top Games Safely

Play responsibly — enjoy the entertainment and stay within your limits.